Pella Washington DC, DC Customer Testimonials

I wanted to tell you what a fabulous job your team, Rosa Maria Alas and her crew did installing my patio French doors yesterday, January 13, 2014. The doors looks great! The crew was very professional, covered all furniture in close proximity to the work and cleaned up before they left. The work area was spotless. They worked extremely hard and were at my house from 10 am until 6 pm. I had no doubt that my door was installed properly and I am very happy with my purchase.

We had a little glitch because I didn’t know there were 2 holes in the left door, instead of placing a dummy knob, which I had purchased because I thought I could use my old hardware. My misunderstanding. The crew called Rich, the supervisor and he had Rosa drive me to Home Depot to pick up what was needed. They did not carry the needed hardware, so the crew installed temporary hardware to cover the holes and are ordering me the correct hardware from Pella…I guess I should have done that from the beginning. I am aware that my new hardware will arrive in approximately 2 weeks and will be installed by one of your crew. I could not be more happy and satisfied with your product and service!

My replacement sales specialist was Ken Kok and I would like to compliment him also. I had interviewed Anderson and Thompson Creek, but was not happy with the sales associates. On my third try, I interviewed Pella. I was very impressed with the knowledge and experience that Mr. Kok provided. When I am ready later in the year, I will be calling Mr. Kok to take a look at and purchase a Pella front door.

I would also like to tell you that your offering 2 year interest free financing through Wells Fargo bank was an important selling factor. I could not have purchase this door without such great financing. I will do the same with my front door and of course windows when the time comes. You have a happy repeat customer!

- Patricia F.

Oakton, VA

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“We had priced windows over the past year and were satisfied that the quality and price of Pella Windows was what we were looking for.”

- Leon W.

Falls Church, VA

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“Highest quality. I liked the combination of wood inside, metal outside. I also liked the permanent grids both on the outside and inside of the windows. An authentic Colonial look.”

- Marilynn D.

Vienna, VA

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“I would be remised if I did not take this opportunity to commend Rigo and his installation crew for the exceptional job they did on 10/28-29/2013. Rigo listened to our concerns and ensured they were all addressed and the minor issues we did find, he ensured were corrected prior to departing. He and his crew took great care while in our home as not to disrupt or damage anything and when they left, you could hardly tell anyone had been there except for our beautiful new windows. It is evident Rigo and his crews are highly skilled in their trade which allows us to know all the windows were installed properly and with attention to detail. Thus far, we are very happy with our new windows and are glad we decided to go with Pella vs the competition.”

- Emily B.

Ashburn, VA

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“I wanted to let you know how much we love our new sliding glass door. My husband was not happy when I announced that I would have Pella directly install the door. He wanted a near big box store to install at a lower price. However, when he saw the professionalism of the installers and the beautiful finished product he is very impressed. He mentioned that he would like to get the window in the kitchen replaced to coordinate with the door.”

- Bernadette J.

Alexandria, VA

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“What a joy to have new, functioning windows! Not only are the bedrooms warmer, but they are quieter, by a significant amount! The team that installed the windows were very professional, on time and did a magnificent Job! They even "tuned" my storm doors which were installed several years ago, without me even asking - no more banging when I come in the house! You guys did a great job! Once these windows are paid off, the patio door is next! Thanks for your professional service!”

- Paul S.

Alexandria, VA

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“The installation went smoothly. We're very happy with the new windows and door. Dave and his crew were great. Friendly, professional, knowledgeable and skilled at what they do. I would recommend them.”

- Brian L.

Springfield, VA

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“My windows installation all went very smoothly and everyone was extremely helpful, professional, knowledgeable and nice.”

- Cathernine M.

Silver Springs, MD

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“We love Pella Windows! We have allergies and having the mini-blinds between the glass makes our life much easier – no cleaning of the blinds.”

- Cara T.

Arlington, VA

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“The Pella Windows and Doors team installed 18 replacement windows in my home. Your team did a GREAT job. The installation crew was on time, efficient and did a wonderful job cleaning up after they worked. ”

- Susan B.

Washington, DC

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“Pella, Brian Anger and your whole installation team rock! ”

- John M.

Washington , DC

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“I had my sliding patio doors replaced last Friday. I just wanted to drop you a quick note to tell you what an amazing job your crew did. Everyone was so kind and very professional. They really went above and beyond to make sure everything was done right and looked spectacular. I am very pleased and am recommending you to everyone who comments on how beautiful the doors look! ”

- Tracey S.

Springfield , VA

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“ We installed Pella windows and sliding/French doors in our large family/music room and lower-level recreation room four years ago, and have been very happy with their appearance. The installation contractor matched the wood modling in our 1947 Craftsman-style home perfectly. We also installed all new windows and slider doors in our other home several years ago; their craftsmanship and beauty are very satisfying. ”

- Peter S.

Cleveland Park , DC

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“ We installed Pella windows and sliding/French doors in our large family/music room and lower-level recreation room four years ago, and have been very happy with their appearance. The installation contractor matched the wood modling in our 1947 Craftsman-style home perfectly. We also installed all new windows and slider doors in our other home several years ago; their craftsmanship and beauty are very satisfying. ”

- Peter S.

Cleveland Park , DC

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